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Why People Hide How Much AI Helps Them
TBSP (Too Busy, Summary Please): When AI makes someone faster at their job, telling anyone can feel risky. In one survey of about 6,000 workers, 36% of the people AI had helped said they hid how much it helped. They fear that a faster way to work can turn into a higher target or a…
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Helping Your Coworkers Isn’t Extra. It’s Part of the Job.
TBSP (Too Busy, Summary Please): The help you give a colleague rarely shows up on a scorecard, so it’s often the first thing to slide when the week fills up. Wharton researchers who interviewed about 760 employees at a global firm found people had stopped helping one another, and new hires waited weeks or months…
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Your Willpower Isn’t the Problem. Your Situation Is.
TBSP (Too Busy, Summary Please): The people with the most self-control tend to use the least of it, because they set up their days so fewer temptations reach them. Psychologist Angela Duckworth, best known for her research on grit, builds on that work in her new book. Effort pays off most when your situation backs…
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Look It Up or Learn It? How to Retain Information at Work
TBSP (Too Busy, Summary Please): Being able to find something and being able to use it are two different skills. Across five experiments, people who connected with others before learning new material remembered about 40% less of it, while getting much better at tracking who knew whom. Knowing where information lives is handy, but judgment…
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Your Team’s Stress Isn’t One Problem. It’s Three.
TBSP (Too Busy, Summary Please): Not all workplace stress is the same stress, and the standard fix, cutting the workload, only treats one of three kinds. Two industrial-organizational psychologists combed 515 studies and found that role ambiguity, role conflict, and role overload each cause different damage and need different responses, which is why so many…
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How to Make Meetings More Productive (Really)
TBSP (Too Busy, Summary Please): Meetings aren’t broken because they’re too long or too crowded. Executives now lose nearly 23 hours a week to them, and a shorter agenda barely touches the real problem underneath it. Two CEOs—and a 1987 psychology study on group brainstorming—land on the same fix: the room does better when people bring…
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Working 9 to 5: Yes, but why?
TBSP (Too Busy, Summary Please): Work hours aren’t a law of nature. For most of human history, they didn’t exist. Cities and factories invented them, a century of strikes and one wild cereal-company experiment reshaped them, and most of us have never once asked why ours look the way they do. This week: where “work…
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Rules Beat Assumptions: How to Stop Style Differences from Turning into Dysfunction
You can’t prevent team conflict at work by hiring nicer people. Harvard Business School recently redesigned its flagship MBA team-immersion program to test what actually works, and the number of teams needing a faculty intervention for serious breakdowns fell from 45 to one.1 Not fewer people. Not softer feedback. A shared vocabulary for how teammates process…
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The Fool’s Choice – Why Honesty and Harmony Aren’t Opposites
Difficult conversations at work rarely feel optional, yet most people find a way to avoid them anyway. One in three employees believe the crucial conversation they were too polite to have cost their organization at least $25,000; nineteen percent put the number above $50,000.1 Ask most of them why they stayed quiet, and the answer isn’t…
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The Accountability Trap
TBSP (Too Busy, Summary Please) Accountability is one of those hot button words at work. It gets tossed around in leadership circles or used as a scapegoat term when things aren’t going well. In this post we’ll explore some of the common issues with workplace accountability and why the way we think about the term…
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